Frequently Asked Questions
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- FAQ’s
1. What is Media Makers Studio?
Answer: Media Makers Studio is a global digital marketplace offering premium digital assets
such as templates, planners, mockups, AI bundles, e-books, courses, stock photos,
presets, and creative tools. We help creators, entrepreneurs, and businesses save time and
scale faster with ready-to-use digital products.
2. How will I receive my products?
Answer: All of our products are digital downloads. Once your purchase is complete, you’ll
receive instant access via email and your account dashboard — no shipping required. You can
download your files immediately and start using them right away
3. What file formats do you provide?
Answer: Depending on the product, you’ll receive files in PDF, PNG, JPG, PSD, AI, SVG,
Canva, Notion, Figma, Lightroom, MP3/WAV, or video templates. Each product listing clearly
mentions the included formats to ensure compatibility.
4. Can I use these products for commercial purposes?
Answer: Yes ✅ Most of our products come with a personal and commercial use license,
which allows you to use them in your projects, business, or client work. However, you cannot
resell, redistribute, or claim the items as your own. Please check the license details included
with each product.
5. Do you offer refunds on digital products?
Answer: Since all our items are digital downloads, we cannot offer refunds once the files have
been delivered. However, if you face any issues with your order, our support team will be happy
to help and ensure you get the correct files.
6. Do I need special software to use these products?
Answer: Not necessarily. Many of our templates are available in Canva, Notion, and PDF
formats, which work with free tools. Some design files may require software like Photoshop,
Illustrator, Lightroom, or Figma, but this will always be mentioned in the product description.
7. How can I contact support if I face issues?
Answer: Our dedicated support team is always here to help. You can reach us anytime at
contact@Mediamakersstudio.com. We aim to respond within 24 hours.
